1. Delivery Timeframe
Orders are shipped within 3 working days (Monday–Friday) after bank approval.
The delivery time by the courier company ranges from 6 to 12 days, depending on the distance of the delivery address from our logistics center.
2. Notifications
In case of any issues caused by us, you will be informed through the contact details provided in your membership information.
Accurate and complete membership information is crucial for smooth communication.
Deliveries are not made on weekends or public holidays.
3. Secure Shipping
All selected products are shipped with the assurance of FEDEX and DHL Insurance, ensuring secure delivery by our contracted cargo companies.
4. Order Confirmation
Upon purchasing a product, a confirmation email will be sent to you.
If a selected product is out of stock, you will be notified via email and provided with an estimated restock date.
5. Stock Availability
Zeki Elektronik is an online shopping platform that enables multiple users to shop simultaneously.
In rare cases, when multiple consumers purchase the same product simultaneously and it runs out of stock, you will be notified promptly, and necessary arrangements will be made.
